Banking, Investment & Insurance Videos NZ

Why Video Matters in Financial Services

In New Zealand, trust is one of the most important factors when choosing a bank, insurance provider, or investment advisor. A recent FMA Investor Confidence Survey found that fewer than half of New Zealanders feel confident about understanding financial products. Video has become an effective tool to close this gap, allowing financial brands to simplify complex concepts, answer customer questions, and build credibility.

Unlike text-heavy brochures or static webpages, videos create an emotional connection. A short explainer about how a home loan works, or a visual guide to understanding insurance premiums, can improve retention and help consumers make more informed decisions. For younger generations, especially digital-native Millennials and Gen Z, video is often their preferred way to learn about financial services.

By using Vidude, New Zealand’s dedicated video platform, banks and financial service providers can publish tailored content directly to Kiwi audiences. From regional campaigns in Auckland or Wellington, to niche investment education targeted at retirees in Tauranga, Vidude ensures your content reaches the right people — with analytics that measure engagement and impact. For financial institutions looking to strengthen trust, transparency, and education, video is no longer optional — it is essential.

• Build Trust: Videos humanise complex services like loans, KiwiSaver, or insurance policies.
• Educate Efficiently: Visual guides make compliance and financial literacy more accessible.
• Improve Reach: Engage diverse NZ audiences, from students to retirees, across regions.

Banking Videos

New Zealand’s banking sector is highly competitive, with the major retail banks — ANZ, ASB, BNZ, Kiwibank, and Westpac — all investing heavily in digital services. According to Reserve Bank of New Zealand data, more than 80% of everyday transactions are now completed digitally. This shift means video is playing an increasingly important role in helping banks educate customers, promote new services, and streamline onboarding.

Banking videos can range from product explainers (credit cards, mortgages, savings accounts) to customer onboarding tutorials that show clients how to set up online banking or use mobile apps. Many banks also use internal training videos for compliance and customer service teams to ensure consistent standards across branches nationwide.

With Vidude, New Zealand banks can publish professional video content that is both secure and accessible. Unlike overseas platforms where local relevance is diluted, Vidude allows banks to connect with Kiwi audiences directly. Features such as private playlists, regional targeting, and performance analytics give banking teams confidence that their content is being seen by the right customers at the right time.

• Product Explainers: Short videos introducing loans, credit cards, or savings accounts.
• Digital Banking Tutorials: Step-by-step guides for mobile apps, online banking, and security tips.
• Compliance Updates: Regular video briefings to keep staff and clients informed of regulatory changes.

As consumer expectations grow, the banks that succeed will be those that use video not only to sell services but also to educate and empower. Vidude provides the NZ-first platform to make this possible.

Insurance Marketing Videos

Insurance is often viewed as a complex and confusing product category in New Zealand. Research from the Financial Markets Authority (FMA) and the Insurance Council of New Zealand (ICNZ) highlights that many consumers struggle to understand policy terms, coverage levels, and claims processes. Video provides a powerful way to simplify this complexity and build consumer trust.

Insurance companies can use video to explain the differences between health, life, car, and home insurance policies, helping Kiwis make more informed decisions. Testimonial videos from real clients can showcase successful claims experiences, while animated guides can walk customers step-by-step through how to file a claim. These types of content not only improve transparency but also strengthen brand reputation in a highly competitive market.

With Vidude, insurers can share policy explainer videos, claims tutorials, and customer stories with confidence. Features like secure hosting and audience targeting ensure that sensitive content is delivered only to intended viewers. Vidude’s analytics also help insurers measure engagement — making it easier to see whether customers are watching, understanding, and acting on important information.

• Policy Explainers: Videos that break down health, car, home, or life insurance coverage.
• Claims Process Walkthroughs: Step-by-step video guides to help clients file and track claims easily.
• Customer Testimonials: Real stories from policyholders that build credibility and humanise the brand.

For insurers, video is more than just a marketing tool — it is a way to educate, reassure, and empower New Zealand consumers. Vidude provides the platform to make this communication effective, trustworthy, and Kiwi-focused.

Investment & Wealth Management Videos

Investment decisions can feel intimidating for many New Zealanders, especially when it comes to complex products like KiwiSaver, retirement funds, or managed portfolios. According to FMA reports, only 39% of Kiwis rate their understanding of investments as “good” or “very good.” This creates a major opportunity for financial advisors, fund managers, and wealth management firms to use video as an education and trust-building tool.

Investment and wealth management videos can take many forms. Short market updates from advisors help clients stay informed about changing economic conditions. KiwiSaver explainer videos can show younger audiences how contributions grow over time, while retirement planning tutorials can reassure older New Zealanders about income security in later life. Even complex topics such as diversification or compound interest can be explained visually in a way that is easier to grasp than lengthy reports.

Using Vidude, NZ investment firms can deliver content that balances professionalism with accessibility. Advisors can host private videos for clients, create playlists for ongoing education, and analyse which content is driving the most engagement. By focusing on local audiences — from young professionals in Auckland to retirees in Nelson — Vidude helps financial brands strengthen credibility and deepen client relationships.

• KiwiSaver Education: Videos that explain contribution benefits, fund types, and retirement projections.
• Market Updates: Short, timely insights from trusted advisors on NZ and global financial trends.
• Financial Literacy: Content that explains risk, diversification, and long-term investing strategies.

With Vidude, wealth management isn’t just about numbers — it becomes a story that clients can see, understand, and trust. For financial advisors across New Zealand, video is an essential bridge between expert knowledge and client confidence.

Product Demos & Explainers

Financial products often involve multiple steps, technical features, and security protocols that can overwhelm customers. Whether it’s setting up two-factor authentication for online banking or learning how to use a new insurance app, video is the most effective way to guide users through these processes. In fact, Stats NZ data shows that more than 80% of New Zealanders now use smartphones as their primary device for internet access, meaning mobile-friendly demo videos are vital for engagement.

Product demo and explainer videos help financial organisations simplify the customer journey. A step-by-step animation showing how to apply for a home loan, or a screen-recorded tutorial demonstrating a fintech platform, can dramatically reduce customer support calls and improve satisfaction. For Kiwi consumers, having access to short, easy-to-digest content builds confidence and trust in the provider.

With Vidude, banks, insurers, and fintech providers can securely host their demo and explainer videos on a New Zealand-first platform. Features like chapter markers allow clients to skip to relevant sections, while Vidude’s analytics provide insights into where viewers drop off — helping teams improve clarity in future videos. Unlike global platforms, Vidude is built for local businesses and prioritises NZ audience needs.

• Mobile Banking Tutorials: Videos that guide customers through app features such as bill payments or transfers.
• Loan Application Walkthroughs: Explainers showing step-by-step application processes to reduce client uncertainty.
• Fintech Platform Demos: Introductions to digital tools that help manage investments, policies, or budgeting.

For financial service providers across New Zealand, demo and explainer videos are not just customer support tools — they are powerful marketing assets. Vidude ensures these videos are easy to find, watch, and trust.

Client Education & Financial Literacy

Financial literacy is a growing concern in New Zealand, with many households struggling to understand budgeting, debt management, and long-term investment. The Commission for Financial Capability (CFFC) reports that nearly 40% of Kiwi adults consider themselves financially unprepared for retirement. Similarly, Stats NZ highlights that younger demographics, particularly those aged 18–29, face challenges with debt and savings. These insights reveal a strong demand for accessible, trustworthy educational content.

Video is one of the most effective ways to improve financial literacy. From explaining compound interest and insurance premiums to guiding students on managing student loans, short educational videos provide clarity where written materials often fall short. In fact, financial literacy videos can be repurposed for multiple audiences — schools, community workshops, and workplace training — ensuring the widest possible impact across Aotearoa.

By using Vidude, financial institutions, advisors, and non-profits can create and distribute educational content specifically designed for Kiwi audiences. Playlists can be organised by topic (budgeting, tax basics, investment strategies), while secure hosting ensures content remains credible and professional. Vidude’s analytics also enable creators to measure effectiveness, tracking which financial topics resonate most with viewers.

• Budgeting Basics: Videos that teach families and students how to manage everyday expenses.
• Investment Education: Content explaining KiwiSaver, diversification, and long-term planning.
• Insurance Literacy: Simple explainers that clarify common terms and coverage options.

With Vidude, financial literacy in New Zealand can move beyond brochures and seminars — delivering engaging, video-based education that empowers communities and builds long-term financial resilience.

Internal Training Videos for Financial Teams

Behind every trusted financial brand in New Zealand is a workforce that must stay up to date with compliance, customer service, and product knowledge. The Financial Markets Authority (FMA) and Reserve Bank of New Zealand require banks, insurers, and investment firms to meet strict training standards, particularly around areas like Anti-Money Laundering (AML) and responsible lending. Traditional in-person training can be costly and inconsistent, making video an efficient and reliable alternative.

Internal training videos provide financial institutions with a scalable way to ensure every employee receives the same information. Scenario-based content can prepare customer service teams to handle complaints, while compliance tutorials can ensure staff understand regulatory requirements. Recorded leadership updates can also foster company culture and keep employees aligned across branches nationwide.

With Vidude, organisations can securely host training content in private channels, ensuring access is limited to staff only. Playlists can be tailored to roles — such as compliance officers, front-line staff, or investment advisors — and engagement analytics help managers confirm whether training has been completed. Unlike public platforms, Vidude provides the security and professionalism financial institutions need when sharing sensitive material.

• Compliance Training: AML, responsible lending, and regulatory updates delivered consistently across teams.
• Customer Service Roleplay: Videos demonstrating best practices for client interactions and problem resolution.
• Leadership Communication: Video messages from executives to align staff with company goals and vision.

For New Zealand’s financial institutions, internal training videos are not just a cost-saving tool — they ensure compliance, professionalism, and a unified customer experience. Vidude makes delivering this content secure, measurable, and easy to manage.

Trust & Compliance Through Video

Trust is the foundation of the financial services industry, especially in New Zealand where consumers expect transparency and accountability. Regulatory bodies such as the Financial Markets Authority (FMA) and the Reserve Bank of New Zealand (RBNZ) set strict guidelines around disclosure, compliance, and fair treatment of clients. Videos can play a key role in demonstrating compliance while simultaneously building confidence with consumers.

For example, banks can publish clear videos explaining changes to mortgage regulations, or insurers can share updates on policy coverage in response to new consumer protection laws. Investment firms can also use video to summarise quarterly reports, providing clients with both transparency and accessibility. By presenting compliance information visually, institutions reduce the risk of misinterpretation and show a commitment to fairness.

With Vidude, financial organisations can securely host compliance-focused content and track how viewers engage with it. Features such as private sharing and audience restrictions ensure sensitive information reaches only the intended audience. Moreover, engagement analytics confirm whether staff or clients have viewed the full content, helping institutions demonstrate adherence to training and disclosure obligations.

• Regulatory Updates: Videos explaining new FMA or RBNZ requirements in plain language.
• Consumer Transparency: Client-facing videos clarifying fees, policies, and investment risks.
• Audit Trail: Analytics confirming training completion and compliance video engagement.

For Kiwi financial brands, trust is not earned through brochures alone. It requires clear, accessible, and verifiable communication — something video on Vidude delivers better than any generic platform.

Benefits of Using Vidude for Finance Brands

Financial services in New Zealand face unique challenges: regulatory compliance, complex products, and highly informed consumers. Using video effectively can overcome these challenges, but only if the platform is designed for local needs. Vidude offers New Zealand’s first purpose-built video platform for banks, insurers, and investment firms, with features that go beyond generic platforms like YouTube or Vimeo.

By hosting content on Vidude, finance brands gain:

• Targeted NZ Audience: Videos reach Kiwi consumers, from young professionals exploring KiwiSaver to retirees reviewing investment portfolios.
• Secure Sharing: Protect sensitive content with private links, password protection, and access restrictions for clients or internal teams.
• Analytics & Insights: Track engagement, watch duration, and playlist performance to optimise content and demonstrate ROI.
• Professional Credibility: Present regulatory updates, financial literacy videos, and product demos in a professional, trustworthy environment.
• Flexible Content Management: Create playlists for staff training, client onboarding, or marketing campaigns, all tailored to NZ regulations and audience preferences.

For Kiwi financial institutions, Vidude isn’t just a video hosting platform — it’s a tool for building trust, educating clients, and driving engagement. Whether explaining insurance policies, onboarding new customers, or delivering internal training, Vidude ensures every video supports compliance, transparency, and measurable business impact.

Case Examples & Success Stories

New Zealand financial brands are already seeing the impact of video when used strategically. Vidude enables organisations to create content that educates, engages, and builds trust with Kiwi audiences. Here are a few examples of how finance teams are leveraging the platform:

• Bank Onboarding Made Simple: A regional bank in Auckland used Vidude to create a series of mobile banking tutorials. Customers reported a 30% reduction in support calls, and the videos increased app adoption among first-time users.
• Insurance Claims Transparency: An insurer in Wellington produced animated walkthroughs explaining the claims process for car and home insurance. Client satisfaction scores increased by 25%, demonstrating the value of visual education.
• Investment Education for KiwiSaver: A Christchurch-based investment advisory firm launched a playlist of short videos explaining KiwiSaver contributions, fund types, and retirement planning. Viewer engagement was highest among Millennials and Gen Z, improving brand awareness and trust.
• Internal Compliance Training: A national insurance company used Vidude to deliver AML and responsible lending training videos to over 500 staff members. Analytics confirmed 100% completion rates, ensuring regulatory compliance.

These success stories illustrate how Vidude’s NZ-focused platform enables financial institutions to achieve measurable results — from client education and onboarding to staff training and compliance reporting. Video is no longer just an optional marketing tool; it is an essential component of modern financial services in Aotearoa.

Conclusion & Call to Action

Video is transforming the way New Zealanders interact with banking, investment, and insurance services. From educating clients about KiwiSaver, simplifying insurance claims, to onboarding customers and training staff, financial institutions can use video to build trust, enhance transparency, and deliver measurable results. With the rapid shift to digital-first services, it is critical for Kiwi financial brands to embrace video as a core communication tool.

Vidude offers a secure, NZ-focused platform tailored for banks, insurers, and investment firms. With features like private sharing, audience targeting, playlists, and analytics, Vidude empowers organisations to create professional content that resonates with Kiwi audiences, strengthens compliance, and drives engagement.

Start leveraging video to educate, engage, and inspire your clients and staff today. Sign up with Vidude to create your first financial service video and experience the difference of a platform built for New Zealand.

FAQs & Call to Action

• Q1: What types of videos work best for banks in New Zealand?

  A1: Product explainers, mobile banking tutorials, regulatory updates, and client onboarding videos help banks educate and engage Kiwi customers effectively.

• Q2: Can insurance companies use video to explain claims processes?

  A2: Yes, animated walkthroughs, step-by-step guides, and testimonial videos are highly effective for simplifying insurance claims and improving client satisfaction.

• Q3: How secure is Vidude for financial service content?

  A3: Vidude provides private sharing, password protection, and restricted access options, ensuring sensitive banking and insurance content is only viewed by intended audiences.

• Q4: Can investment firms use video to educate KiwiSaver clients?

  A4: Absolutely. Vidude allows investment advisors to create playlists, explain fund options, and provide retirement planning guidance to New Zealand clients.

• Q5: How does video improve compliance training for staff?

  A5: Video ensures consistent delivery of training on AML, responsible lending, and other regulatory requirements, with analytics confirming completion rates.

• Q6: Can Vidude help track video engagement and ROI?

  A6: Yes, Vidude analytics measure watch time, completion rates, and playlist performance, helping financial brands optimise content and demonstrate results.

• Q7: Are Vidude videos suitable for mobile users in NZ?

  A7: Yes, Vidude is fully mobile-optimised, supporting smartphones and tablets — critical since over 80% of Kiwis access content via mobile devices.

• Q8: Can Vidude host both public and private financial videos?

  A8: Yes, you can create public marketing videos, client-specific educational content, and private internal training materials securely on Vidude.

• Q9: How can video help build trust with Kiwi consumers?

  A9: Videos humanise complex financial services, explain products clearly, and provide transparent information, all of which increase client confidence and brand credibility.

• Q10: Can NZ financial brands use Vidude for employee onboarding?

  A10: Yes, Vidude allows creation of onboarding playlists and scenario-based training videos for new hires, ensuring consistent knowledge transfer across teams.

• Q11: Are there analytics to see which videos are most effective?

  A11: Vidude provides detailed insights on viewership, engagement, and drop-off points, helping finance teams refine video content for maximum impact.

• Q12: How do I get started creating financial videos on Vidude?

  A12: Simply sign up with Vidude, upload your videos, and start engaging your Kiwi audience securely and effectively.

For the full context and strategies on "Explore NZ’s finance and professional sectors through video — banks, advisors, and business experts sharing insights on Vidude.", see our main guide: NZ Finance Videos | Business & Advisory Video Hub.