At Vidude.com, we are dedicated to providing exceptional advertising services to help you achieve your marketing goals. Please review our refund policy carefully, as it outlines the terms under which refunds are considered.

1. No Refund Policy

All sales of Vidude Ads services are final. Once a payment has been processed and the ad campaign has been launched or approved, refunds are not provided under any circumstances.

2. Ad Content Compliance

Advertisers are responsible for ensuring that their ad content complies with Vidude.com’s advertising guidelines. Ads rejected due to policy violations are not eligible for a refund.

3. Technical Issues

In the event of technical issues that prevent your ad from running as scheduled, we will work diligently to resolve the issue and ensure the ad is published as intended. However, refunds will not be issued.

4. Policy Acknowledgment

By purchasing ads on Vidude.com, advertisers acknowledge and agree to this no-refund policy.

5. Campaign Adjustments

If you encounter issues with your campaign, such as incorrect targeting or content errors, we encourage you to contact our support team. While refunds are not available, we will work with you to make necessary adjustments to ensure the campaign meets your expectations.

6. Exceptions

Refunds will only be considered in the rare event of:

• A technical error on Vidude.com’s platform that prevents your ad from being published.
• A billing error resulting in overpayment or duplicate charges.

Refund requests for these exceptions must be submitted within 14 days of the payment date.

7. Requesting a Refund

To request a refund under the outlined exceptions, please contact our support team at daniel@vidude.com with the following details:

• Your account information.
• The ad reference number.
• A detailed explanation of the issue.

Refund requests will be reviewed within 7 business days, and eligible refunds will be processed within 14 business days.

8. Policy Updates

Vidude.com reserves the right to modify this refund policy at any time. Updates will be communicated via our website, and continued use of our services constitutes acceptance of the updated policy.

For any questions or concerns about this refund policy, please contact us at daniel@vidude.com.