During his 24-year tenure at the FBI, Chris Voss developed a set of negotiation skills that apply as aptly to everyday life as they did in high-stakes national and international crime. He rose to become the bureau’s lead hostage negotiator, handling more than 150 international cases, and now he’s CEO and founder of the Black Swan Group, where he and his team train individuals and executives to be effective negotiators.

Learn more about Chris’s MasterClass at https://mstr.cl/2HLDb2J

Also trained by Scotland Yard and Harvard Law School, Chris has shared his unique insight through his bestselling book “Never Split the Difference: Negotiating as if Your Life Depended on It.” Now, through his MasterClass, he’s sharing his field-tested techniques with you.

In Chris’s MasterClass, learn tactical empathy and a collaborative approach to negotiating based on human nature. Chris teaches you advanced communication skills like mirroring, labeling, and mastering your delivery. He uses mock negotiations and real-life lessons from his time at the FBI, including a Chase Manhattan Bank robbery and an international kidnapping, to give you the tools you can use every day, whether you’re negotiating a job offer or a car lease or simply want to enjoy better communication with your family. Learn how to discover critical pieces of information, bargain like a pro, and change the dynamic of your interactions so you can experience better outcomes and get more of what you want out of life.

In this online class, you’ll learn about:
• Mirroring and labeling
• Negotiation tactics and strategies
• Communication skills
• How to negotiate a salary
• Bargaining
• Finding black swans
• Creating the illusion of control
• Psychological tools
• Body language and speech patterns
• How and when to be assertive

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About MasterClass:
MasterClass is the streaming platform where anyone can learn from the world's best. With an annual membership, subscribers get unlimited access to instructors and classes across a wide range of subjects. Each class features about 20 video lessons, at an average of 10 minutes per lesson. You can learn on your own terms — in bite-sized pieces or binge it all at once. Cinematic visuals and close-up, hands-on demonstrations make you feel one-on-one with the instructors, while the downloadable workbooks help reinforce your learning. With MasterClass, you can stream thousands of lessons anywhere, anytime, on mobile, desktop and TV.

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