Do you know how to apologize in English properly? When to use "Sorry" and when to use "Excuse me"? It is one of the most common mistakes among English learners. Continue watching this video to find out all about it!

1:20 – Apologizing for serious mistakes
2:05 – Eye contact
3:37 – Informal apologies
4:54 – Difference between "Sorry" and "Excuse me"
5:58 – Using "Sorry" to express sympathy
7:00 – Voice, body language, facial expressions
7:22 – Prepositions with "Sorry"
7:50 – How to react to apologies

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